Object These General Conditions relate to the purchase of products and services, carried out remotely via the telematic network on the website www.yachtservices.it. Each purchase transaction will be governed by the provisions of Legislative Decree n. 185/99 and, as regards the protection of confidentiality, it will be subject to the legislation referred to in Law no. 675/96 and subsequent modifications.
Acceptance of the general conditions of sale The Customer, by sending the confirmation of his purchase order electronically, unconditionally accepts and undertakes to observe the general conditions and conditions of his relations with the company Sestante, owner of the site www.yachtservices.it payment described below, declaring to have read and accepted all the information provided to him in accordance with the aforementioned rules. Customer commitments These General Conditions of Sale must be examined online by customers visiting the www.yachtservices.it site before they confirm their purchases. The forwarding of the order confirmation therefore implies full knowledge of these General Conditions of Sale and their full acceptance. The Customer undertakes and undertakes, once the online purchase procedure is concluded, to print and keep these general conditions of sale, already viewed and accepted during the purchase process carried out, in order to fully satisfy the condition of which to the articles 3 and 4 of Legislative Decree no. 185/1999.
Purchase method www.yachtservices.it is a telematic site that offers the possibility of purchasing nautical products and accessories. The purchases of the products, available as illustrated and described online in the relative descriptive and technical data sheets, are made by the customer at the price indicated therein, to be confirmed when the order confirmation is sent, in addition to the transport costs as follows specified and in any case displayed at the time of purchase. Before confirming the purchase, the customer will be summarized the unit cost of each chosen product, the total cost in case of purchase of multiple products and the related transport costs. Confirming the purchase, to complete the transaction, the Customer will receive an e-mail message containing the date and the total amount of his order (only payments by credit card). The calculation of transport costs and availability is done in automatic by the system. In the event of errors, and / or non-stock of the items, you will be notified via e-mail, and the shipment of the order will remain pending until your confirmation of the new conditions.
Payments The payment of the purchased products and the relative shipping costs must be made by the customer when forwarding the order confirmation by using one of the credit cards available and indicated online, or in advance by bank transfer. The purchased products will be delivered to the address indicated by the customer. Each shipment contains the ordered goods and an invoice document is inserted. Before collecting the product, the customer must check that the package is intact, not damaged or wet.
Warranty and defective products Products purchased through the website www.yachtservices.it are subject to the discipline, as applicable, pursuant to Legislative Decree 2.2.2002 n. 24 (Official Gazette no. 57, 8.3.2002) on sales contracts and guarantees concerning consumer goods and, although not contemplated therein, to the specific provisions envisaged by the Italian Civil Code. This guarantee will apply to the product that has conformity defects and / or malfunctions not found at the time of purchase, provided that the product itself is used correctly and with due diligence, i.e. in compliance with its destination and as provided in any technical documentation , in compliance with the various operating rules indicated therein. The aforementioned guarantee will not be applicable in the event of negligence, neglect in the use and maintenance of the product, connection of what has been purchased to electrical systems or any other type of connection not in accordance . The guarantee is personal and will therefore apply only to the original purchaser, being reserved for direct customers and not for dealers, resellers, etc. Any malfunction of the products must be reported within ten (10) days of receipt of the goods. The written report must be attached by the customer when the defective product is sent back. The product, even if defective, to be replaced must, at the time of return, be complete with the packaging and all the accessories and any documentation received by the customer at the time of purchase. The return of the product without the original packaging, the accessories and any documentation referred to above prevents the replacement of the product itself. Return shipments must be made to this address: Oceanservice- Loc. Il Porto-58040-Punta Ala (GR) Oceanservice reserves the right to verify the actual defect stated by the customer and to replace only after this check. For faster replacement, the following documents are preferable in the returned package: number and order date, brief description of the defect found. The costs of returning the goods to the sender, however, remain the responsibility of the customer.
Right of withdrawal Purchases made on the website www.Yachtservices.it are governed by Italian law on mail order sales. If you made a mistake with your order and received an item you didn't want, you have 10 days from the delivery date to exercise the right of withdrawal, that is, the possibility of returning the product. We will accept without hesitation the return of any item, provided it is in perfect condition, reimbursing its entire amount (except for the costs of packaging and shipping, as required by Italian law).
Information and complaints For any clarification or complaint, the Oceanservice company can be contacted via the "Contacts" item accessible from all pages of the site.
Jurisdiction and competent court This contract will be governed by Italian law. For any dispute relating to the validity, interpretation or execution of the same contract, the territorial jurisdiction lies with the Court of Grosseto.
Loc The Port Punta Ala
58040 Castiglione della Pescaia